What should not be done when treating a patient with a pending payment issue?

When dealing with a patient who has a pending payment issue, it is critical to approach the situation with care and professionalism. Dismissing the patient immediately is not appropriate as it can lead to further complications in their health care and diminish the trust between the patient and the provider. Patient care should always be prioritized, and discontinuing treatment could adversely affect the patient's well-being.

Maintaining open communication regarding payment status can help clarify the situation for the patient, and offering options like flexible payment arrangements can facilitate their ability to settle outstanding balances while continuing their necessary medical care. A clear payment plan allows both the provider and the patient to navigate financial obligations without compromising the patient's health. In all, the focus should remain on providing continued care while addressing payment matters constructively.