What is typically one of the first steps in the collection process?

Sending a reminder bill is typically one of the first steps in the collection process because it serves as a gentle nudge to remind the patient or client that a payment is due. It provides an opportunity to communicate directly with the debtor about the outstanding balance in a non-confrontational manner. This initial step ensures that the debtor is aware of the debt and gives them a chance to address it before more aggressive collection techniques are employed.

In many cases, individuals may overlook a bill or forget about a payment due, so a reminder serves as both a notification and a prompt for payment. It is generally seen as a best practice in the collections process to start with this step, as it can often lead to successful resolution without further escalation.